1 - Introduction
The use of this website is governed by the following terms and conditions in which the user undertakes to fully comply. You should not use this website if you do not agree to these terms and conditions.
2 - Your consent
3 - Why do we process personal data?
The personal data collected are primarily intended for responding to requests for information and contact, contractual management, the provision of services and the communication of changes to the products and services subscribed to, but may, with your consent, also be used in the dissemination of new products and services and news about the company, in carrying out evaluation surveys and in legally binding information actions.
4 - What personal data is collected?
Normally, the personal data collected is limited to the Name, Address, Telephone / Mobile Number, Taxpayer Number, E-mail Address, but other data necessary for the provision of products or services may be collected.
Additionally, when e-mail submissions are collected, statistical data that allows to know the behavior of each subscriber in relation to the email is received.
5 - How is personal data collected?
In general, personal data is collected when subscribing to one of our products or services, and some of the personal data are mandatory for the provision of the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your application to partner or employee, for the operations and management of the website, for fraud prevention and to keep track of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have no relation to those purposes for which it was initially collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
6 - Data from minors
The website is not directed to users under the age of 16, so we ask that these minors do not use the website and do not provide us personal data through it.
7 - Sensitive data
We expressly request that you do not send us or disclose any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person's sexual life or sexual orientation. This personal data will be immediately deleted.
8 - What is the retention period of personal data?
It should be noted that the personal data you provide to us will be kept for up to a maximum period of ten years.
However, in certain cases we may retain the data for longer periods, particularly when the Law so requires.
9 – Rights of access, adjustments and data updates
In line with the applicable current legislation, we guarantee you, as data provider, the right, at any moment, to access your personal data, request data update or addition, oppose data processing, except the strictly necessary for service delivery and/or portability of data, request the elimination of your data for marketing or telemarketing purposes or inclusion of subscribers’ list and IT services.
You may request any of the above mentioned through our contacts page in our official website, using your most convenient method and establishing a connection with us, through our address, phone or email from the link:
If you require the elimination of some of your personal data or data entirely, some services may not be delivered, preserving the necessary personal data to comply with legislation.
We reserve the right to require access to identifying elements of the request in order to prove the respective identity.
10 – Information disclosure to third parties
We do not sell or trade your data.
In the scope of your activity, we may resort to third parties for certain service delivery that may involve, to these entities, access to personal data of our users and clients. When such occurs, we take the adequate precautions, imposing though contract to these entities to put in practice technical and organizational actions to impair any illicit data processing and to ensure their availability, integrity and confidentiality.
Personal data may also be put available to courts or relevant authorities, strictly in line with legislation, such as when found necessary to resolve disputes relative to invoices and public safety activities, the State’s defense and security and the prevention, investigation or detection of criminal actions.
11 – Safety
Ensuring the confidentiality, integrity and data availability is a commitment we undertake to all users and clients.
Therefore, we comply with the best management practices related to information security, demanding our associates the strict compliance of the standards, ensuring the security of data personal data shared with us, with the impossibility of using such data for purposes other than defined in the contract, or correlate them with other data in hold of.
We alert to the fact that data circulating the internet are not totally protected against eventual deviations, as such the communication of usernames, passwords, confidential codes and other sensitive information is entirely under your accountability.
12 – Cookies
The cookies we use:
PHPSESSID: Cookie that allows the website to respond to any action conducted by the User in the website, such as filling in an inquiry form. The website does not function properly if this cookie is not used.
xms_user: cookie used by backoffice users. The website functions properly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies that start with "__utm" allow the function of the analysis software (analytics). This software helps analyze the websites visitors and supply anonymous information, such as browsers used, return visitor and answers to marketing activities.
All browsers allow the User to accept, reject or delete cookies, such as through the selection of the appropriate settings within the respective browser. The User may configure cookies in the menu “configurations” or “preferences” of the used browser. To know more about cookies, including how cookies are created and how to manage and exclude them, visit www.allaboutcookies.org that includes information about how to manage its configuration for several browser suppliers.
Google Analytics browser opt-out
13 – Links to other websites.
The constant links of this website may lead to other websites. We do not take responsibility, approve or in any way support or subscribe to the content of such websites, or websites to connected or referred within them.
All changes come into effect immediately after its publication to the website.
15- General clauses
We do not take responsibility for damage resulting from viruses that can infect the user’s computer or network, or other goods, in virtue of access to our website with content transfer to the user’s computer or network.
16- Contacts, doubts and inquiries
If you have any inquiries, or intend to update, exclude or change any personal information we possess of yours, or if you have any concerns regarding how we deal with privacy, you can use through our contact page in our website, using any convenient method for you and establish a connection through our address, phone or email present in the link: